We have launched a new website to make your online user experience smoother and easier in many ways!
Please know we are working hard to make the transition to the new site as pain free as possible, but if you have any questions or concerns (or you spot any fun new glitches) in the meantime you can email us!
Customers with existing accounts:
All your existing info is still here, never fear!
Your saved addresses, order history, store credit and gift cards are all still saved within your account.
Sensitive information such as credit card details & passwords are not copied across for safety and security reasons.
1. On the front page select Account in the top upper right corner
2. Select Create Account (we know this seems silly, especially when you are pre existing customer but trust us!)
3. Fill in the form using the email address connected to your existing customer account with us
4. You will receive a confirmation email, give it a couple minutes to come through if it doesn’t straight away
5. Click on Activate Your Account and it should automatically redirect you to your account with your past orders & address details
New Customers:
Create a new account by registering your email and password.
Guest Checkout is enabled if you do not want to register your details. follow prompts at checkout.
Returns:
We have a brand new returns portal to make online returns so much easier!
If you’d like to return something purchased through our website, please CLICK HERE
Please note we are now offering refunds for online orders ($10 restocking fee for refunds and return shipping fees to be paid by the customer)